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Travel Updates

Important Travel Update

If you are travelling in the next three days and wish to change your booking please click here.

If you are not travelling within the next three days, please click here to manage your booking. We appreciate your patience.

For more information on Interstate Travel Restrictions please click here It is important to remain up to date around the evolving border declarations, quarantine and lockdown rules for domestic travel.

When Can We Travel Again?

There have been many proposed timelines by industry and government bodies, however, these timelines should be viewed as a guide only, and will be reliant on the Australian Government opening up the borders for citizens and permanent residents to travel freely.
 
For the latest travel advice please visit Smartraveller and the World Health Organisation.

For more information on domestic travel restrictions and border openings head here.

Travel Restrictions and Rules

Interstate Travel Restrictions

If travelling interstate, check the below border declaration, quarantine and self-isolation government requirements for each individual state in the drop downs below.

Note: Face masks are mandatory in all Australian airports and on domestic flights excluding children 12 and under or those with particular exemptions.

For the latest restrictions, please visit the SA Government travel advice

For the latest restrictions, please visit  the QLD Government travel advice

 

For the latest restrictions, please visit the WA Government travel advice

For the latest restrictions, please visit the NSW Government travel advice

 

For the latest restrictions, please visit the NT Government travel advice

For the latest restrictions, please visit the ACT Government travel advice

For the latest restrictions, please visit the TAS Government travel advice

For the latest restrictions, please visit the VIC Government travel advice

International Travel Restrictions

You need to ensure you meet the current COVID-19 travel regulations and advisories for your departure point, destination, and any transit points prior to booking. This includes border declarations, testing and quarantine requirements.

If you need to book a pre-departure COVID-19 PCR test, you can do that here.

Australia's border are currently closed except for travellers to and from New Zealand.

New Zealand

A two-way quarantine free bubble exists between Australia and New Zealand, however this arrangement may be paused in the event of a COVID-19 outbreak in either country. For border declaration, testing and quarantine requirements, visit the Smart Traveller website here.

Other international travel

All other international travel is currently banned for Australian citizens and permanent residents without and exemption. Temporary visa holders and visitors do not require an exemption to leave Australia, but will need one to return. All passengers arriving into Australia are required to pay for their own government-directed quarantine, except for those arriving from New Zealand who are not required to quarantine.

What to expect when travelling

Permits

Entry conditions, forms and quarantine requirements for all states can be found: 
If you are an Australian citizen or a permanent resident, you cannot leave Australia due to COVID-19 restrictions, unless you have an exemption. You can apply for an exemption online through Home Affairs but you must meet at least one of the following criteria:
  • your travel is as part of the response to the COVID-19 outbreak, including the provision of aid 
  • your travel is essential for your business/employer
  • you are travelling to receive urgent medical treatment that is not available in Australia
  • you are travelling outside Australia for three months or longer
  • you are travelling on compassionate or humanitarian grounds 
  • your travel is in the national interest.
You must provide evidence to support your claims, and more information on this can be found on the Home Affairs website: click here
 
Online application form: click here
 
If you are granted a travel exemption, you will need to take evidence of that exemption decision to the airport.
 

Personal Safety

Contact details and websites of the local state and territory health departments can be found here: click here
 
If you are feeling unwell or displaying any symptoms associated with COVID-19, do not go to the airport. Seek medical advice and talk to your travel agent about deferring your travel plans.
Hygiene recommendations from the Department of Health include:
  • regularly wash your hands with soap and water 
  • covering coughs and sneezes
  • avoid touching your face
  • maintain social distance
  • avoid contact with people who are unwell
Further information can be found here: click here
 

Wearing a face mask is not mandatory within airport terminals (except for in Victoria where everyone must wear a mask when they leave home, unless an exception applies. This is enforceable across regional Victoria from 11:59pm on Sunday 2 August), but you are encouraged to do so. Airlines maintain various requirements around the use of face masks and provision of evidence of negative COVID test results while travellers are in transit and when arriving at the final destination aligning with border controls. Some airlines are providing complimentary face masks which they encourage passengers to wear, while others are not.

This information is subject to change without notice, we recommend you familiarise yourself with the relevant airline and government policies at the time of booking and again immediately before travel.

Yes, although there are still restrictions on the amount of liquid you can carry on international* flights which is a maximum of 150ml.

*Australia has strict border measures in place. As a result very limited flights are currently available to and from Australia to those with travel exemptions.

Airline & Airport Safety

Australian airlines are committed to safe travel by:
  • Encouraging the use of the COVIDSafe app.
  • Enhanced ‘gate-screening’ processes to identify symptoms of concern displayed by any boarding passenger.
  • Staggering the boarding process.
  • Spacing of passengers where possible.
  • Enhanced cleaning and hygiene measures.
Additionally, some airlines are:
  • Providing onboard PPE kits and encouraging the use of face masks inflight.
  • Reducing cabin service, minimising interactions.
  • Providing onboard sanitation stations and the provision of anti-bacterial wipes for passenger use. 
  • Implementing new procedures to isolate any passenger who becomes sick during the flight.
Airports around the country have implemented new safety measures including:
  • Encouraging the use of the COVIDSafe app
  • Encouraging social distancing where possible, in terminal, kerbside, in car parks and on transfer buses, including installing floor markings and bollards where practical
  • Free sanitation stations at terminal entry points, screening locations, on transfer buses and at boarding gates
  • Increasing cleaning schedules and touch point sanitation with hospital grade disinfectant in terminal, on transfer buses and in car parks
  • Trolley wipe stations installed in car parks and trolley stations
  • Sharing hygiene and social distancing reminders via static and digital signage and PAs in terminals, car parks and buses
  • Encouraging meeters and greeters and non-travellers to not enter the terminals, where practical
  • Providing protective sneeze screens and PPE for front line staff where practical
  • Providing additional hygiene training for staff and contractors.
 
Something to consider when flying is that throughout several of  the country’s airports, many food and retail outlets are also temporarily closed.
 
For information on each airport’s COVID-19 measures visit: 
 

Health advice continues to recommend that healthy people in the community do not need to wear masks, while the rate of community transmission of COVID-19 is low. However,  face masks are mandatory in all Australian airports and on domestic flights excluding children 12 and under or those with particular exemptions. 

 

The airport security screening process remains the same, however travellers are encouraged to practice social distancing where possible and use the sanitation stations and sanitation wipes made available at each screening point for hands and trays. Travellers are welcome to carry their own hand sanitiser on board however there are still restrictions on the amount of liquid you can carry on international flights which is a maximum of 150ml.

While some domestic airports have chosen to implement temperature checks, there has been no recommendations or directives by health authorities to do so, as temperature checking does not guarantee the absence of someone carrying the virus. While temperature checking will not be mandatory for domestic passengers at all airports, you may notice some temperature check stations around the terminals. These have been implemented by individual organisations, separate to the airport, as part of their COVID Safe plan.

Important Travel Advisory:  When travelling you need to ensure you meet the current COVID-19 travel regulations and advisories for your departure point, destination, and any transit points prior to booking. All information on this page has been sourced from the following government and industry bodies, which you can also visit: IATA COVID-19 Travel Regulations Map, Smart Traveller and Australian Home Affairs.