Singapore Airlines is one of the world’s most awarded airlines. They have won the SKYTRAX World Airline awards ‘World’s Best Airline’ title no less than four times, and when you fly with them it’s easy to see why. Here, some of our trusted travel advisers highlight the standout features of Singapore Airlines’ Business Class experience.
ON THE GROUND
Megan Storey from O'Sullivan & Turner Travel Associates has flown with Singapore Airlines many times and recommends using the Singapore Airlines App for check-in. It allows you to check-in the day before travel and adjust your seat allocation if required. Your boarding pass is then stored in the app, which will also notify you of delays and send you updates on departure gates.
Another tip she picked up on her travels is that you can drop your check-in luggage off at Changi Airport up to 48 hours before departure. This means you can head straight to the airport after you check out of your hotel, drop off your luggage and then relax in the lounge or explore the delights of Changi Airport. A destination in itself, Changi won the SKYTRAX award for ‘World’s Best Airport’ for the seventh year running in 2019.
Ann-Catherine Jones of Jones & Turner Travel Associates also thinks that Changi Airport is amazing. “It has so many facilities and attractions, you really won't want to spend too much time in the lounge. We explored the Butterfly Garden and absolutely loved it”, she says.
Singapore Airlines lounges differ depending on the airport you are in. Elise Harrison of Houston & Turner Travel Associates describes the Singapore Airlines Business Class Lounge at Changi Airport as “the nicest and biggest lounge I’ve seen”. “It offers a huge and delicious food selection while their Aussie lounges have an amazing range of drinks, which shows how well they adapt their offering to the market!” At Changi Airport you can also expect to find shower facilities, perfect for a freshen up while in transit.
IN THE AIR
One of the major drawcards for flying business class is lie-flat seating. BJ Direen of Gray & Turner Travel Associates was particularly impressed by the width of her seat, which was far larger than she expected. “When made into a bed I could lie on my side with my knees pulled up comfortably, which meant I slept perfectly.” On Singapore Airlines Dreamliners, business class seats can now be adjusted from seated to lie-flat at the touch of a button.
Singapore Airlines’ in-flight entertainment offers a fantastic selection of international movies and TV Shows to keep you occupied throughout the flight. Megan found the control panel was easy to navigate and the touchscreen a great option for those who like to have selections at their fingertips! She also suggests downloading the Singapore Airlines App to your phone. “It can be linked to your seat number, which means that if you don’t finish a movie on one flight, when log back in on your next, it will ask you if you would like to continue where you left off. Perfect for interconnecting flights”.
Melissa Madigan, a home-based adviser on the Sunshine Coast was impressed with Singapore Airlines’ menu selections and particularly loved the ‘dine anytime’ option and 'book the cook' service. “I always love the glass of champagne served before take-off. It’s the perfect start to any holiday”, she says.
BJ took full advantage of the ‘book the cook’ service on her business class flight. “You can browse menus on the Singapore Airlines website for each leg you are travelling and pre-select the most amazing dishes, most of which are not available for selection on board. Keep an eye out for the Lobster Thermidor!”
Singapore Airlines’ onboard crew is world renowned for good reason. They undergo a 4-month training process before their first flight – the longest in the industry, and it shows – honing skills such as deportment, wine appreciation, etiquette and cultural sensitivity to perfection.
As Ann-Catherine describes the service as attentive, unobtrusive and elegant. “Nothing is too much trouble and they love to spoil kids with extra treats and visits to the cockpit, so they are an excellent choice for families.”
Megan would agree. “The service is far superior to any other airline I have flown. My in-flight host had flawless knowledge on the extensive Business class wine menu. I find that the Singapore Airlines crew are masters of anticipating guest needs, I never needed to use my call bell.”
At Travel Associates we pride ourselves on the fact that our advisers have first-hand experience of the products they sell, which means if you are trying to decide on the perfect airline to choose, your adviser will be happy talk you through your options.