Plenty of ways! World360 Rewards is designed to make every part of your travel more rewarding. You can earn points when you:

• Book eligible travel (flights, hotels, cruises, travel insurance, tours and more) with participating brands
• Shop through the World360 Rewards Marketplace
• Upgrade to (or renew) your Member Plus (15,000 points)
• Convert your ANZ or Westpac rewards points into World360 Rewards points
• Refer a friend to join
• Receive a points transfer from a family member

Once you’ve built up your balance, you can redeem points for flights, stays, cruises, tours, upgrades and more in the World360 Rewards Store.

Heads up: Keep an eye out for bonus offers and member-only promotions—they’re a fast track to more points. Eligibility rules apply – see Terms & Conditions for full details.

Definitely! On top of travel bookings, there are plenty of ways to boost your balance. Try these for a top-up:

• Upgrade to Member Plus and get 15,000 bonus points
• Shop with retailers via the World360 Rewards Marketplace
• Convert your ANZ or Westpac banking rewards points into World360 Rewards points
• Snap up member-only offers
• Make the most of travel partner points boosters
• Visit the Play now, Earn now section in the App
• Refer a friend

Heads up: Watch your email inbox and app notifications for bonus points offers!

Your points will land in your account once your booking is complete and all travel is wrapped up—the timing just depends on what you’ve booked.

• Check your predicted points on your booking receipt
• Once your trip’s done, your points will make their way into your World360 Rewards account

Heads up: Some points take the direct flight, others take the scenic route—timing can vary slightly depending on the booking. The World360 Rewards App is the easiest way to keep track of your balance and see your latest activity.

Eligibility rules apply – see Terms & Conditions for full details.

Yes, your World360 Rewards points will expire 36 months after your last recognised activity. The good news? One simple earn or redemption is all it takes to keep them alive. Easy ways to keep your points ticking over:

• Book eligible travel (flights, hotels, cruises, insurance, tours and more) with participating brands
• Redeem points through the World360 Rewards Store
• Take part in in-app earners and competitions
• Refer a friend to join
• Upgrade from Member to Member Plus

Heads up: Just one activity resets your 36-month clock. Eligibility rules apply – see Terms & Conditions for full details.

A whole lot of travel goodness (and more!). You can use your points for:

• Eligible travel bookings with participating brands — in-store, via brand websites, apps, or the World360 Rewards App
• Service fees, including Purple Ribbon, cancellation/amendment fees and more
• Card fees, GST, and taxes
• Gift cards (where available)

Hot tip: Many products let you choose between Points Only or Points + Pay — check your options in the App.

Eligibility rules apply – see Terms & Conditions.

You’ve got two main ways to turn points into adventures:

1. Travel Bookings (with participating brands):

• Redeem in-store or online for eligible bookings.
• Use Points Only or Points + Pay (no minimum).
• Earn more points on eligible redemptions (excluding Rewards Store redemptions).
• Points unlock once your trip is completed.

2. Rewards Store (in the World360 Rewards App):

• Redeem for travel rewards and special offers.
• Use points only or fixed points + fixed cash.
• One product code per redemption, via selected brand.

Heads up:

• No transfers to other programs.
• Family transfers allowed (eligible members only).
• Some exclusions apply (e.g. Rewards Store redemptions don’t earn points).
• Redemption amounts vary by product.
• Eligible upsells, service fees, and paid experiences can also be redeemed with points.

Eligibility rules apply – see Terms & Conditions.

Easy — open the World360 Rewards App and head to the Rewards Store. Every reward clearly shows how many points you’ll need, plus any Points + Pay options.

Heads up:

• Minimum per transaction = 1,000 points
• Maximum per transaction = 2 million points

Points needed can vary by product, so check before you redeem.

Yes — think of Points + Pay as your travel upgrade button. Use points for part of the cost and pay the rest in cash, giving you more flexibility to book what you want, when you want.

Travel bookings: Redeem points on eligible products across participating Flight Centre Travel Group brands, then top up with cash.

Rewards Store: Choose points only, or use a fixed points + fixed cash mix for selected offers and partner products.

Here’s what you can and can’t do when redeeming your World360 Rewards points.

You can:

• Use points on eligible travel bookings across the Flight Centre Travel Group network.
• Redeem for flights, hotels, packages and more (where eligible).
• Transfer points between eligible family members.

You can’t:

• Buy more points with points (nice try).
• Redeem for World360 Rewards Marketplace purchases.
• Book certain “white label” web/app products like tours, cruises & shore excursions, car hire, insurance, or eSIMs (brand-specific exclusions apply).
• Gift points to non-family members.
• Transfer to other loyalty programs.

Heads up: Staying within World360 Rewards gives you the best value and the most options.

Eligibility rules apply – see Terms & Conditions.

Both tiers unlock a world of travel rewards — the difference comes down to how many perks you want packed into every trip.

Member (free):

• Earn points on eligible travel bookings
• Shop via the World360 Rewards Marketplace
• Enjoy Member-only offers
• Redeem points in the Rewards Store
• Earn bonus points in the Play now, Earn now section of the App
• Get a free travel health consultation with TerryWhite Chemmart

Member Plus ($249 AUD/year incl. GST):

Everything Members enjoy, plus:

• 15,000 bonus points when you join or renew
• 3 built-in inclusions: Delay Protection, 2× lounge passes just for you, and a 1GB Hubby eSIM
• Choose 3 bonus benefits — from wine vouchers to pet hotel credits or luggage personalisation

In short: Member gets you started. Member Plus takes your travels further.

Travel Associates Member Businesses: Travel Associates Toronto, Travel Associates Blues Point, Travel Associates Gungahlin, Travel Associates Jamison Plaza, Travel Associates Caloundra, Travel Associates Mountain Creek, Tony Freedman Travel Associates. Travel Associates at Home Advisors: Cameron Wark, Shelley Jacquemin, Emily Gottsche, Kristen Louise Smith, Megan Gray, Petrina Marion Taylor-Brown, Amanda Reed, Roland Kautzky, Samantha Venditti, Georgina Glass.