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Specialties

Expedition Cruise, Family Holiday, Luxury, Ocean Cruise, Premium Airfare

Ruby O’Connor is a listener first. Thirteen years into her career as a luxury travel advisor with Travel Associates, she has built her reputation on translating loose ideas into bespoke journeys her clients describe as exactly what they wanted – even when they couldn’t quite say so themselves. “I try to read between the lines and hear what they’re seeking from a holiday,” she says. “Sometimes things they’re not even sure of themselves yet.”

That instinct is matched by an appetite for the world that has yet to slow down. Across 34 countries, Ruby has chased gyros through the Greek Islands, snowmobiled across Niseko’s mountains, played at being royalty for a night at Hyderabad’s Taj Falaknuma Palace, and flown doors-off over Kakadu in pursuit of wild horses. “There’s a favourite memory from every trip,” she admits – each one informing the itineraries she now builds for others.

Her expertise leans toward destinations with depth, places that reward curiosity. Vietnam has long been a favourite, and Sri Lanka has more recently joined the top of her list. “Both tick so many boxes,” she says. “Wildlife, food, adventure, culture, history, the wonderful people, gorgeous beaches. I could keep going.” Beyond Asia, she’s a specialist in Italy, the UK, Fiji, Antarctica and the wildlife landscapes of South Africa, with particular expertise in ultra-luxury cruising, expedition voyages and small-group touring.

She is also a problem-solver of the highest order. For one client embarking on their first ultra-luxury cruise, Ruby replaced a long, dusty drive between Broome and Exmouth with a private scenic flight – turning a logistical headache into a bucket-list moment. It’s the kind of thinking that has earned her a loyal following across luxury travel in Australia.

Next on her own list? Antarctica, paired with the South American adventure she’s been saving for the right moment. Her advice for anyone planning a one-of-a-kind holiday is refreshingly simple: “Don’t overthink it. There are infinite ways to execute your dream trip – sit down with a trusted travel pro and let us curate it for you.”

Experience

13 Years

Countries visited

31 Countries

Get to know me

What is the most amazing experience you have created for a client?

Sending clients on their first luxury cruise and incorporating a private scenic flight to get them from Broome to Exmouth in Western Australia was such a treat for them, and elevated their whole journey by solving the issue of a long and dusty drive and instead giving them a bucketlist experience that served a true purpose.

How do you go above and beyond for your clients?

When we're discussing my clients travel plans, I try to read between the lines and hear what they're seeking from their holiday, that they're not even sure of yet. Being able to present an itinerary to my clients that really excites them and matches their interests is the best way I can show them that I care about their trip, and that the investment they're making will be worth every cent. 

What is your number one travel tip?

Don't overthink it! There are an infinite number of ways you can execute your dream holiday, and the deeper you dive into researching and perfecting every element the more confusing it becomes. Sit down with a trusted travel pro and let us curate your trip, specifically for you.

What are your favourite destinations to visit and why?

I have always loved Vietnam, and more recently Sri Lanka has made it into my favourites list! Both of these destinations tick so many boxes; wildlife, food, adventure, culture, history, the wonderful people, scenery, luxury stays, gorgeous beaches, shopping - I could keep going! 

Ruby's Speciality Destinations

A World of Experience

Ruby's client testimonial

“Having not previously used an advisor I was unsure of the experience, however Ruby went above and beyond to ensure a seamless trip to Uganda for my bestie and I. We specifically wanted to go for the gorillas, but she was able to provide us with many other wonderful recommendations for things to do on the way – including a few days in Zanzibar. Thank you for your attention to detail, care and advice, Ruby. We’ll be back for the next adventure.”

• Jessica Ledieu

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Tailby & James Travel Associates

Tailby & James Travel Associates is a specialist cruise boutique situated in the picturesque Sydney seaside suburb of Balgowlah. Our dedicated team of travel advisors have a wealth of experience in the world of luxury travel and are experts at crafting one of a kind, personalised journeys that bring those rarely-touched experiences to the fore.

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